Support & Contact
If you need help or have questions about Cowboy, we're here to help.
Get in Touch
Contact Email:
📧 contact@cowboyswf.com
We aim to respond as soon as possible and appreciate your patience.
How to Get Support
When contacting support, please include:
- Your iPhone model
- iOS version
- App version
- Description of the issue
- Screenshots or screen recordings (if available)
This information helps us diagnose and resolve issues more quickly.
Common Troubleshooting Steps
1
Restart the app
2
Ensure the app is updated to the latest version
3
Restart your device
4
Reinstall the app if issues persist (note: local progress may be affected)
Response Time
We aim to respond as soon as possible and appreciate your patience. Most inquiries are handled within 24-48 hours.